Republic of Ireland & United Kingdom - Standard Shipping (Tracked) - €5
Republic of Ireland & United Kingdom - Express Service Tracked (1/2 days) - €10
Republic of Ireland & United Kingdom - Orders over €120 - Free Express Shipping
Europe - Standard Shipping 5/7 days (Tracked) - €5
Europe - DHL Express (2/3 days) - €12.50
Europe - Orders over €120 - Free DHL Express Shipping
USA & Canada - Standard Shipping 5/7 days (Tracked) - €5
USA & Canada - FedEx Express Shipping (2/3 days) - €12.50
USA & Canada - Orders over €120 - Free FedEx Express Shipping
Rest Of The World - (See Checkout) (DHL / FedEx Express) - €15.00
All orders are dispatched from our warehouse in Dublin, Ireland within 24 hours.
Please see checkout for country specific delivery times.
If you experience any problems with a delivery, please contact us by email at firstname.lastname@example.org or through our website at commonlines.com. If our delivery service provider is unable to deliver your products, and such failure is your fault, and you do not collect your products from our delivery service provider within the time specified on the tracking number provided then we may agree to arrange for re-delivery of the products, providing that we reserve the right to charge you for the actual costs of re-delivery. An indicative list of the situations where a failure to deliver will be your fault is set out below:
- You provided the wrong address for delivery.
- There is a mistake in the address for delivery that was provided.
- The address for delivery is not reasonably accessible.
- The address for delivery cannot safely be accessed.
Please keep track of your tracking number and follow the tracking information via the link provided in the confirmation email to ensure delivery of your purchase gets completed as soon as possible.
We are not responsible for any import or custom fees associated with your order, please check with your country’s regulations to see if there will be any additional costs.
Refunds will be given up to 14 days from when the product was received by the customer. If a refund is required please contact us through our Contact Page or Email: email@example.com with your order number, full name and reason for return. Return delivery charges will be at your own expense.
If you would like to return for a different size please send the item back for a full refund and re-order the preferred size online.
Returns are usually processed within 48 hours of receipt (Original shipping fee will not be returned). If you have any questions please reach out to us via email or chat on our site.
Unfortunately sale items cannot be refunded, Sale and Promotional orders will be offered store credit to the sale price.
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To ensure your jewellery remains looking as new and shiny as possible, We strongly recommend you to follow our aftercare instructions.
Sterling Silver is a precious metal and will last a lifetime once looked after properly. All products made from sterling silver can oxidize over time due to exposure to the air and chemicals.
Here are some tips to keep your precious metals in great condition:
- Polish with a silver polishing cloth.
- Store in its Common Lines dust bag when not in use.
- Avoid contact with chemicals such as perfumes & deodorant.
- Remove jewellery before swimming, showering and heavy exercise.